Privacy Policy
KANSEI CONSULTING INC.
As an organization focused on the Health Care industry, respecting our customer's need to protect their confidential enterprise information as well as sensitive personal health information is extremely important to us.
We are subject to BC's Protection of Personal Information Act (PIPA) which governs private sector organizations. Our internal privacy policy is founded on the Fair Information Principles as follows:
- Accountability ;
- Identifying Purpose ;
- Consent ;
- Limiting Collection ;
- Limiting Use, Disclosure and Retention ;
- Accuracy ;
- Safeguards ;
- Openness ;
- Individual Access; and
- Challenging Compliance.
It is our policy and our practice to inform our customers who is accountable for privacy within our organization, to let them know why we want to collect information from them and to obtain their explicit consent to collect only the information that is necessary (name, title, address, phone, fax and email) to effectively engage in commercial transactions with our customers. We do not share or disclose the information we collect from our customers with others and we retain and maintain its accuracy only for as long as necessary to fulfill its purpose of facilitating commercial transactions. Customer personal information is stored electronically in our internal information systems, which are hosted in Canada and appropriately secured (encrypted). Customers are welcome to inquire about our privacy policy and practices as well as to access copies of their personal information. Customers who have concerns are welcome to challenge our compliance with BC PIPA and may contact us (again, see contact information) at their convenience, or if they prefer, they may contact the Office of the Information and Privacy Commissioner for British Columbia to lodge a complaint. Last but far from least, we are mindful of Canadian Anti-SPAM Legislation (CASL) and rest assured we will never send a commercial electronic message unless we have consent and have not only identified the sender, but provided a means of "unsubscribing" as well.
HOWEVER, our employees and / or associates may, in the course of service delivery, be exposed to confidential enterprise information or to sensitive personal information that is in the custody of our customers, many of whom are in the public sector and are therefore subject to Provincial Public Sector Privacy Legislation, i.e. The Freedom of Information and Act, and the eHealth Act (Personal Health Information Access and Protection of Privacy Act). As a result, we "raise the bar" to meet our customer's specific needs as follows:
- readily accepting and respecting public sector contractual obligations to privacy and confidentiality; and
- conducting training and awareness sessions to educate employees and associates in the requirements of FIPPA and the eHealth Act.